澎运国际Terms of Service
Please read these terms carefully. By using our services you agree to these terms.
1. Service Overview
We provide cross-border logistics services, including international shipping, customs clearance, warehousing, and parcel tracking. We aim to deliver efficient, safe, and convenient logistics solutions.
By using our services, you agree to comply with these terms and all applicable laws and regulations.
2. User Responsibilities
2.1 Account Security
You are responsible for protecting your account, including but not limited to:
- Safeguarding your login credentials
- Keeping your personal information up to date
- Not sharing account information with third parties
- Contacting us promptly if suspicious activity is found
2.2 Compliant Use
You agree to:
- Comply with all applicable laws and regulations
- Not ship prohibited or dangerous goods
- Provide accurate shipment information
- Not use our services for illegal activities
3. Scope of Services
3.1 Core Services
- International express shipping
- Sea freight container transport
- Air cargo transport
- Customs brokerage
- Warehousing services
- Parcel tracking
3.2 Value-added Services
- Cargo insurance
- Packaging services
- Cargo inspection
- Logistics consulting
- Customized solutions
- 24/7 customer support
4. Fees and Payments
Fees are calculated based on service type, cargo weight, and shipping distance. A detailed fee list will be provided before service begins.
4.1 Payment Methods
- Online payment (credit/debit cards)
- Bank transfer
- Alipay / WeChat Pay
- Monthly billing for corporate accounts
4.2 Fee Adjustments
We reserve the right to adjust fees due to market conditions or cost changes. We will notify users 30 days in advance.
5. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to:
- Direct losses caused by our negligence
- An amount not exceeding the fees you paid
- No indirect or consequential damages, including lost profits
We are not responsible for losses caused by force majeure, government actions, or third parties.
6. Privacy Protection
We take your privacy seriously. Please refer to our.
We do not sell, rent, or share your personal information except when:
- We have your explicit consent
- Required by law or government authorities
- Necessary to provide our services
7. Service Changes and Termination
7.1 Service Changes
We reserve the right to modify, suspend, or terminate services at any time. Major changes will be notified in advance.
7.2 Account Termination
We may terminate your account if:
- You violate these terms
- Your account is inactive for a long period
- You provide false information
- You engage in illegal activities
8. Dispute Resolution
In case of disputes, we recommend resolving them as follows:
- Attempt friendly negotiation first
- If negotiation fails, seek mediation
- If mediation fails, file a lawsuit with a competent court
By continuing to use our services, you acknowledge you have read and agree to these terms.